We’re proud to share that our recent ISO audit was a complete success, with LEADA achieving full compliance across all areas. This is a direct reflection of the hard work, commitment, and high standards our team brings to every project.
During the audit process, we also took the opportunity to gather feedback from some of our key partners. Their insights are incredibly valuable to us, but two reviews in particular stood out and truly highlighted the impact LEADA is having across essential water and wastewater infrastructure projects.
Partner Feedback That Made Us Proud
1. High Performance Across both Fibre Network Installation Projects for YWS
Our partners praised LEADA for consistently high performance across both schemes, noting:
- Exemplary CDM Principal Contractor delivery, managed professionally and to an excellent standard.
- Ahead-of-plan completion, ensuring client works remained on schedule — a critical advantage for tightly programmed frameworks.
- Zero variation costs, thanks to accurate pricing, well-considered clarifications, and site visits completed during tender stages.
- Proactive design issue identification, including detecting a fault in YW-developed panels and communicating this to other project managers, even where LEADA wasn’t involved in the install.
- High standards on site, with tidy, safe working areas regularly noted by operations teams.
Their closing statement says it all:
“Overall, LEADA’s performance on both projects has been exemplary, with reliable delivery, quality workmanship, and a proactive attitude that adds real value to the framework.”
This is exactly the standard we strive for — and it’s fantastic to see it recognised so strongly.
2. Outstanding Delivery on Recent Framework Projects for YWS
Our partners also highlighted the quality and consistency of our work across multiple recent sites, noting:
- Tender submissions always on time, complete, and to the required standard.
- H&S and CDM Principal Contractor responsibilities executed to a high standard, with zero concerns raised.
- Projects delivered exactly to plan, which is critical given the impact delays can have on future works.
- Minimal variation costs, driven by accurate pricing and thoughtful clarifications at the tender stage — even resulting in significant client savings through proactive, safer, or more cost-effective alternatives.
- Deep understanding of specifications, meaning snagging is virtually non-existent and a strong right-first-time approach is consistently achieved.
This feedback reflects the skill, diligence, and professionalism of every member of our team — from tendering and design reviews to on-site delivery.
A Team Effort Worth Celebrating
Achieving full ISO compliance and receiving this level of partner recognition in the same period is a real milestone for LEADA. It validates our continued investment in:
- High-quality workmanship
- Safety and compliance
- Accurate tendering
- Proactive problem solving
- Reliable, ahead-of-plan delivery
Most importantly, it highlights the trust and confidence our clients place in us — something we never take for granted.
Looking Ahead
As we continue to grow and support key infrastructure across the region, we remain committed to the standards that earned us these reviews: professionalism, reliability, proactive delivery, and exceptional quality.
Thank you to our partners for their feedback, and to the entire LEADA team for making achievements like this possible.
Here’s to the next successful audit — and many more exceptional projects.
